Category Archives: In-person Training

The Art of Defusing Conflict: De-Escalation Techniques for Transit Operators

Posted ago by Stephanie Lewis

This training course was developed in cooperation with the Florida Department of Transportation and the Florida Transit Safety Network and produced by the University of South Florida’s Center for Urban Transportation Research. The Instructor Guide is meant to be printed …

FDOT’s Curbing Transit Operator Distracted Driving

Posted ago by Stephanie Lewis

The 2015 edition is now available. The objective of this project was to develop a turnkey training resource for transit agencies to help send a message to transit employees about the dangers associated with the use of a wireless communication …